About Us

Mission

Our mission is to use our God-given gifts to bridge the gap between a concept to an actual working product within the outdoor recreation industry. We see this business as an opportunity to connect with others and build community.

 

Who We Are

We are Austin and Hope - the owners and operators of Genesis 3D Printing. We operate our business out of our home in West Michigan.

Austin is the brains and deer slayer of the operation, the one who identifies problems and sets out to solve them. All the products you see on our site are a result of his unique ability to solve problems. While he still works a day job, you will find him tinkering evenings and weekends.

Hope is not a hunter and does not have an engineer brain, but does have a self-taught knack for business and marketing. She does most of the administrative work, fulfills all of the orders, and keeps the operation organized.

It's just the two of us that run the day to day operations of G3D. God created us very differently, our strengths and weaknesses complimenting one another.

[Our one-year-old lab, Freya, doesn't really pull her weight around here, but she sure is cute. You will find her stuck by our sides all day.]

 

 

Our Field Staff

Our business wouldn't quite operate the same without our amazing field staff. They are Austin's sounding board, field testers, and have become great friends of ours. 

[Pictured are a few of our guys with Austin at the Mobile Hunter's Expo in Kalamazoo. We couldn't have done it without their help!]

 

 

Family

While it is just the two of us running G3D on a daily basis, we have very generous and supportive family members, who are always looking to help in any way that they can. If you purchase a Gear Hanger, HPE, or Stick Stack Stow system, it is very likely that our family members had their hands in creating them. What a blessing it is to have a tribe that supports us in this way!

 

Frequently Asked Questions:

When will this be back in stock?

We work around the clock to keep up with demand and add more inventory every week. If you are looking for something specific, the best thing to do is to go to the product on the website and choose to be notified when the item is back in stock. You will then be emailed as soon as inventory is uploaded. It also allows us to see what items people are waiting for.

When will I receive my order?

We ship items within 5-7 business days. If you get a notification that your item has shipped and it says pre-shipment, that means that we are still working on getting it to the post office and it will ship soon. Once the package is in USPS possession it is out of our hands.

Do you do custom orders?

At this time, we are not accepting custom orders. We do love hearing your ideas, though!

Do you do pre-orders?

No. It is first come, first served once inventory is added to the site.

What if my product breaks?

We stand by our products and will replace broken items upon our discretion up to a year after your purchase date.

What is your return policy?

You may use the Return Center on our website to return any new/unused items that have been purchased within 30 days.


https://genesis3dprinting.returnscenter.com

What is your cancellation policy?

Due to the amount of messages/emails we receive and how often we ship orders, we cannot guarantee that we can cancel your order before it is in fulfillment.