We work around the clock to keep up with demand and add more inventory every week. If you are looking for something specific, the best thing to do is to go to the product on the website and choose to be notified when the item is back in stock. You will then be emailed as soon as inventory is uploaded. It also allows us to see what items people are waiting for.
We ship items within 5-7 business days. If you get a notification that your item has shipped and it says pre-shipment, that means that we are still working on getting it to the post office and it will ship soon. Once the package is in USPS possession it is out of our hands.
At this time, we are not accepting custom orders. We do love hearing your ideas, though!
No. It is first come, first served once inventory is added to the site.
We stand by our products and will replace broken items upon our discretion up to a year after your purchase date.
Due to the amount of messages/emails we receive and how often we ship orders, we cannot guarantee that we can cancel your order before it is in fulfillment.